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Coronavirus FAQ
Yes. Our physical office is closed to the general public by an Executive Order from Governor Ducey. We are answering the phone at 602-864-0004 during normal business hours and seeing patients who have a true emergency by appointment only.
Governor Ducey issued an Executive Order mandating all dental/orthodontic offices close to preserve personal protective equipment (PPE) for our medical colleagues combating the coronavirus. In addition, the Centers for Disease Control (CDC), American Dental Association (ADA), American Association of Orthodontists (AAO), Arizona Dental Association (AzDA) and Arizona Board of Dental Examiners (AZ Bodex) have recommended closure to protect our patients and our team members.
You can call us during normal office hours at 602-864-0004.
We are following the guidelines recommended to us by state and federal authorities. At this time, we are scheduled to re-open on May 1st. As you are probably aware, the situation is changing rapidly and we will continue to monitor and re-evaluate as it evolves.
A true orthodontic emergency is something resulting in pain, swelling or bleeding. While certainly annoying and bothersome, most “orthodontic emergencies” like a loose/broken bracket, poky wire or lost retainer do not qualify as true emergencies.
Not to worry, Dr. Dunn has created a series of videos to help manage many of these situations safely at home.
We have and will continue to reach out to all patients who need to be re-scheduled. It is not necessary to contact us to check on the status of your next appointment. We will be in touch. Please check your phone for texts or calls from our number.
You may call us 602-864-0004 during regular business hours for assistance in rescheduling.
The great thing about braces at Dunn Orthodontics is that the nature of the high-tech wires we use will continue to work even without any adjustment for many months. While it is true, that we tighten and occasionally change ties and sometimes wires at a visit, wires continue to work. When life and our schedule returns to normal, we will do everything we can at your next appointment to keep your treatment on schedule.
Whenever possible, we are giving patients additional aligners that we already have or in some cases, a few more weeks to bridge the time until the next visit. As with braces, we will be able to make some adjustments to keep you on schedule.
As you probably remember when you were in braces, teeth move pretty slowly. Even without a retainer for a few weeks, most people’s teeth don’t move or move minimally. It’s not going to be a problem to make you a new retainer or clean up any minor issues.
We will miss seeing you and your child but generally speaking tooth development is also a slow process. I frequently mention to parents at these follow up visits that when their child is ready for treatment that the best time is more of a 3-6 month treatment window than a “we must do this right now”. So, your child should be just fine to grow a little more before the next visit.
Yes. The good news is that your braces will keep working towards getting your dream smile for several months even if we don’t see you so we will not really lose any time!!!